🚚 Shipping Policy
Effective Date: August 18, 2025
At Otoclarus, we strive to deliver your order quickly and safely. Please review our shipping policy to understand how and when your products will be delivered.
Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not shipped or delivered on weekends or holidays.
Shipping Time & Delivery
- Standard shipping typically takes 7–15 business days, depending on your location.
- In some cases (remote areas or unexpected delays), delivery may take longer.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
- Shipping costs are calculated at checkout based on your delivery location.
- Occasionally, we may offer free shipping promotions — these will be clearly stated on our website.
Order Tracking
- Once your order is shipped, you will receive a tracking number by email.
- Please allow up to 48 hours for tracking information to update.
Delayed or Lost Packages
- If your package is delayed, please check the tracking details first.
- For lost or undelivered packages, contact us at otoclarus@gmail.com, and we will assist you.
International Shipping
- We currently ship worldwide.
- International deliveries may be subject to customs fees, import taxes, or duties — these are the responsibility of the customer.
Contact Us
If you have any questions regarding our Shipping Policy, please reach out to us at:
📧 otoclarus@gmail.com